Skills and Experience


Speaker I Trainer I Author


I have been an active speaker, trainer and workshop facilitator, and author throughout my entire career. For four years, I was a speaker for McGraw-Hill, traveling to lead industry seminars and spoke at several national and regional conferences. I have volunteered to develop and lead workshops for my local Chamber in such areas as disaster planning. I am the author of two books for McGraw-Hill - one, the Business Planning Workbook for Medical Practices, is now published by Productivity Press (ISBN 9781439855317)


Teaching


For over 20 years, I've been teaching business, management and entrepreneurship for several colleges and universities. Currently, I'm a Professor of the Practice at Northeastern University in the undergrad management completion program. In addition, I adjunct for the College of Charleston and in the MBA program at Washington State University.  My students are typically working professionals, and many are international students. Northeastern is a pioneer in experiential learning and I use both case studies and working on projects for companies in the Northeastern Network.

Advisor


Building on my operations experience, I moved into consulting, including as a Manager in the consulting practice of Ernst and Young. Over my career, I have advised a number of small businesses, such as working with leadership to develop business plans.

Operations

My professional career began in a large urban teaching hospital in Brooklyn, NY. Healthcare in such settings is complex, time-dependent, and very much patient/customer-facing. In several positions, I had responsibility for up to 22 cost centers/business units, including administrative support for several large physician services. I was the administrative leader for the hospital's free-standing primary care clinic.